Shipping Policy
At Studio Aruna, we understand how important it is for you to receive your items in a timely manner. We strive to provide a smooth shipping experience that meets your expectations. Here’s everything you need to know about our shipping policy.
Processing Time
Once you place your order, our team works diligently to process it as quickly as possible. Typically, orders are processed within 1-3 business days, and is received within 3-10 days. We appreciate your patience during this time as we ensure that your items are carefully packed and prepared for shipment.
Shipping Methods
We offer a variety of shipping options to cater to your needs. Depending on your location and preference, you can choose standard or expedited shipping at checkout. Each option comes with its own estimated delivery time, which will be provided during the checkout process.
Shipping Costs
Shipping costs are free of cost from all orders. You will see the total shipping cost before you finalize your purchase, ensuring transparency and no surprises at checkout.
Delivery Times
Delivery times may vary based on your location and the shipping method chosen. While we aim to deliver your items as quickly as possible, please keep in mind that unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. We appreciate your understanding in these situations.
International Shipping
We are excited to offer international shipping to select countries! If you are located outside of the United States, please contact us through our contact page to send an inquirey. Please note that international orders may be subject to customs fees or import taxes, which are the responsibility of the recipient.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment and stay informed about its delivery status. If you have any questions about your order or tracking, feel free to reach out to us.
Lost or Stolen Packages
While we take great care in ensuring your package arrives safely, we understand that sometimes things can go wrong. If your package is lost or stolen, please contact us as soon as possible so we can assist you in resolving the issue.
Thank you for choosing Studio Aruna! We are committed to providing you with a positive shopping experience, and we hope you enjoy your purchase. If you have any questions or concerns regarding our shipping policy, please don’t hesitate to reach out to us at hello@arunastudio.store.